Technical Program Manager/ Product Researcher

LiveOn Team (Internal Product Testing)

June 2023- December 2023

Via Iconma / Cupertino, California

- Managed dogfooding initiatives for unreleased products, collaborating closely with Firmware, Hardware, Software, QA, Human Factors and Electrical Engineering teams.
- Conducted real-world testing to gather valuable user feedback and insights, driving product improvements.
- Leveraged data analysis and user feedback to help development teams make informed decisions for a successful launch of cutting-edge technology products.

- Designed internal data dashboard for dogfooding program managers to easily view and access testing data to allow for quicker complex decision making and enable better collaboration across teams.

UX Researcher

Advanced Technology and Projects Team

Oct 2021- Feb 2023

Google via Adecco + AutoRoboto LLC / Mountain View, California

Advanced Technology & Projects is Google's hardware invention studio. We are a group of engineers, scientists, artists and designers working together to turn new ideas into finished products that change the way we relate to technology.

• Planned and executed end to end qualitative and quantitative UX studies including usability, interviews, participatory design workshops and user surveys for novel features in mobile devices

• Analyzed qualitative and quantitative user datasets to inform product development decisions in Software UI and Hardware design for internal tools and consumer facing products 

• Developed high fidelity interfaces and user flows with UI designers and developers for an internal data collection application for researchers and data analysts in health sensing R&D  

• Conducted literature reviews and competitive analysis to inform research direction and identify gaps and opportunities in novel health sensing features  

Human Factors Researcher

Google Pixel Watch

Aug 2020- Sept 2021 

Google via Adecco / Mountain View, California 

• Moderated human data collection trials to collect biometric, health and qualitative demographic data on wearable devices used to tune algorithms and inform hardware and firmware design of the Pixel Watch

• Recruited and scheduled 200+ participants for both in person and remote data collections. 

• Developed experimental and safety protocols with Environmental Health and Safety to collect data during Covid-19 pandemic 

Research Coordinator  

Sept 2018 – March 2019

Biomechatronics and Neurorehabilitation Lab (BNL) / Gothenburg, Sweden

Designed promotional material for recruitment of research collaborators and clinical trial patients. Managed social media platforms. Assisted with administrative tasks and project management. 

RESPONSIBILITIES

• Scheduled patients for experiments and administered ethical releases

• Organized travel for Research Coordinators visiting BNL Lab, as well as Principal Investigator for professional meetings and conferences

• Designed informational graphics for grant proposals and presentations

• On-Boarded visiting researchers

• Conducted literature research for beginning stage projects (tools used: Mendeley)

• Designed a promotional booklet showcasing the work of the BNL Lab, available in digital and print formats for research collaborators and grant applications (tools used: InDesign, Illustrator, Photoshop and Lightroom)

Master’s Thesis Student Intern

Sept 2017- Jan 2019

Integrum AB / Gothenburg, Sweden

Performed Usability Analysis and designed user interface for a virtual reality driven at-home physiotherapy system using FDA Guidelines, IEC 62366 and User Centered Design Methodology.

RESPONSIBILITIES

• Performed in-depth literature review (Tools used: Mendeley)

• Designed a survey to better understand user preferences using results of the literature study about patient motivation (tools used: Google Surveys, Excel)

• Performed User Interviews with both clinicians and patients to better understand how they understood the technology and the value they saw in it. Used transcribed quotes from these interviews to create an affinity diagram in order to define user needs and use patterns.

• Performed unobtrusive observation of user tasks in home environments to identify areas for usability improvement

• Performed competitive benchmarking of the system against similar biometric-based home physiotherapy systems

• Led synthesis workshop with research team, using KJ analysis for synthesizing ethnographic data

• Developed Personas from ethnographic research (Tools used: Illustrator)

• Led brainstorming effort with both technical and research teams to identify added functionalities that would improve the at-home user experience

• Developed initial wireframe to showcase added functionalities and proposed navigation to team (tools used: Illustrator, Figma and Sketch)

• Developed interactive clickable prototype for remote user testing (tools used: Photoshop, Illustrator and Proto.io)

• Performed remote user test (tools used: Proto.io and Lookback)

• Developed storyboard for use cases (tools used: Overflow)

• Presented findings to Integrum AB for future development planning purposes

English Writing Tutor

Oct 2017– March 2019

Chalmers University of Technology / Gothenburg, Sweden

Worked with students and Researchers writing theses, conference papers and publications. Taught grammar, structure and communication in science writing.

RESPONSIBILITIES

• Read and advised on technical writing for clear communication of technical ideas to targeted audiences

Whitaker International Research Fellow

July 2015 – Jun 2016

Smart Textile Lab at University of Borås / Borås, Sweden

Investigated feasibility of smart textiles for wearable biometric applications through signal analysis of acquired surface electromyographic (sEMG) signals. Presented research at international conferences. Delivered engineering requirements to textile engineers for design of sensor interface. Research funded by the Whitaker International Program.

RESPONSIBILITIES

• Designed experimental protocol for testing sensor interface against industry standard

• Performed statistical analysis on sEMG data sets, including percent accuracy, linear regression and correlation coefficient (tools used: MATLAB, Excel and Plotly)

• Characterized sEMG signals acquired by textile electrodes against industry standard silver chloride electrodes. Showed feasibility of novel technology compared to industry standard. (tools used: MATLAB, Biopatrec (open source))

• Synthesized findings from testing the electrical properties of the sensor interface and communicated design requirements (pressure, optimized size of electrode, closures) to textile engineers and technicians

• Characterized electrical properties of band with new electrical integration technique (intarsia) and presented findings at professional conferences